Retail

AZPIRED does not only cater for online retailers but also brick and mortar shops.

As a major contact service provider, we provide our retailer clients with inbound and outbound customer support, take orders, upsell, refund or return goods and handle customer dispute and retention. We have a knowledgeable and experienced team of developers that can customize a solution to suit your business’ needs, following strict PCI-DSS 2.0 guidelines to ensure the highest security protocols.

Solutions we provide to clients in this vertical:

  • Orders and Credit card processing
  • Shipping
  • Refunds and Disputes
  • RMA Support (Return Merchandise Authorization)
  • Product Information
  • Membership Support
  • Internet & Website Support
  • Retention