AZPIRED does not only cater for online retailers but also brick and mortar shops.
As a major contact service provider, we provide our retailer clients with inbound and outbound customer support, take orders, upsell, refund or return goods and handle customer dispute and retention. We have a knowledgeable and experienced team of developers that can customize a solution to suit your business’ needs, following strict PCI-DSS 2.0 guidelines to ensure the highest security protocols.
Solutions we provide to clients in this vertical:
- Orders and Credit card processing
- Shipping
- Refunds and Disputes
- RMA Support (Return Merchandise Authorization)
- Product Information
- Membership Support
- Internet & Website Support
- Retention