Training Process

AZPIRED upholds strong commitment to training our agents, starting with our comprehensive, industry-leading curriculum.

This is because we know that our people represent our clients.

Our Training Program consists of 4 phases:

  • Training in our state of the art training facility
  • On-the-job live real-time training with live monitoring and reinforcement
  • Continuing professional development
  • Ongoing Grammar and voice accent training


Upon the completion of training, all our agents will be required to pass a skills test to ensure that all our clients will have the highest level of service.